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Bobo Ladders LLC (“Bobo”) is committed to protecting your privacy and personal information while you are visiting our Website ( 


This Bobo Ladders LLC Privacy Policy (“Privacy Policy”) describes how we (Bobo Ladders LLC, called “Bobo” respectively in this document) may collect and use information pertaining to each of our unregistered visitors and registered users (each, a “Visitor” or “User” (respectively), or “you”), in connection with their access to and use of our website, web applications (“Apps”), mobile applications (“Mobile Apps”), and related services (collectively, the “Services”).


This Privacy Policy constitutes a binding and enforceable legal contract between Bobo and you - so please read it carefully. Contact us if you have any questions about our Privacy Policy, or your personal information choices.  It is important that you check back often for updates to this Statement. If we make changes we consider to be important, we will let you know by placing a notice on the relevant Services and/or contact you using other methods such as email.


Information We Collect

Personal information means any information relating to an identified or identifiable natural person; an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, online identifier.  We collect personal information when you: 1) Order or request information about our products and services; 2) Contact Customer Service by mail, telephone, through our Website or by electronic mail; 3) Request warranty documentation or information; or 4) Register, or sign up on our Website.

We gather, use and keep information about you we believe is necessary to administer our business, and/or to serve your interests by providing you with products, services, and other opportunities, or if required by law.  We will keep a history of your purchases to provide better customer service and assistance when you shop or contact us.


Payment information for products purchased through our Website is handled through third-party payment services (“Payment Services”).  The Payment Services have their own privacy and security policies and we are not responsible for their conduct.

Registration is not required to browse or shop online.  However, if and when you register or sign up to receive our newsletters, you will have the opportunity to receive future information from us including marketing materials and e-mail newsletters. You will not receive these newsletters unless you choose to place your name on our mailing list. We may need to provide your name and e-mail address to third party service providers who supply us with e-mail service and who validate and authenticate the information you provide.


Cookies and Tracer Tags

We use cookies, small files stored on your computer, web beacons, and other technologies to receive and store certain types of information whenever you interact with our website through your computer or mobile device The pages on our Website that prompt you to log in or register require that you accept cookies. If you have registered with our Website, these cookies may let us know who you are. Cookies are necessary to access the personal information previously provided to us by you in order that we may deliver products and provide more personalized services.


You will limit the functionality and service we can provide you when you visit the Website if you choose to not accept cookies.

The Website may use a technology called "tracer tags", which at times may be referred to as "Clear GIFs" or "Web Beacons". This technology allows us to identify which pages you visit on the Website and are used by us to help us optimize, improve and update the Website.

Additional automatic information about your visit to the Website may also be collected, including time of day, the Internet Protocol (IP) address used to connect your computer to the Internet, your operating system and platform, browser type, browser version and browser language. We use this information for administration of the Website and for analytical purposes.

Information We Share

If your purchases are being shipped to you, your shipping information will be provided to our delivery service providers (United Parcel Service, FedEx, U.S. Postal Service, or other delivery companies we select).


We may provide your information to our affiliated companies. In the event we sell or transfer all or a portion of our business or assets, we reserve the right to transfer any information it has about you to such third party acquirer. 


Your information will be provided by Bobo in response to a search warrant or other legally valid inquiry or order,

or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by law.

Requesting to be Removed from Our Mailing List

You may be removed from any and all marketing lists, newsletters, distribution lists, etc. at any time you wish, by contacting us in any of the ways identified below.


California Residents

Section 1798.83 of the California Civil Code: Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has an established business relationship, certain information with respect to the types of personal information the business shares with third parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year. To request a copy of the information disclosure provided by OFH pursuant to Section 1798.83 of the California Civil Code, please contact us pursuant to any method identified in Section J.


Children’s Privacy Policy

Bobo Children’s Information Policy: Bobo does not intend to collect any personally identifiable information from children through the Website. Please do not allow children under the age of 18 to provide any personally identifiable information, ask questions or participate in communities related to our Website. If we determine that a child under 18 has provided personal information in violation of this policy, we will, as soon as practical, delete that information. If you become aware that such information has been provided by a child under 18, please notify us immediately by contacting a Bobo Ladders Customer Service representative at the following email address: (Please include in the subject line Privacy Policy Request.)


Internet Security

When you place orders on, your order information, including your card number and delivery address, is transmitted through the Internet using technology that works with your browser to encrypt your order information before transmitting it to our server or to the Payment Services.


No data transmission over the Internet can be guaranteed to be 100% secure. Bobo strives to protect your personal information from unauthorized access, use or disclosure, however, we cannot ensure or warrant the security of any information you transmit to us on our Website.


Contact Us:

If you have any questions, comments or concerns, please contact as provided below.

How to Contact Bobo Ladders LLC You may contact us in one of the following ways:

  1. Send an e-mail to:

  2. Call (660) 269-3850

  3. Send your request by mail to: 2000 U.S. Highway 63 South, P.O. Box 280, Moberly, MO 65270

  4. Complete a form online now. Click here to go to our comment form.

This Privacy Policy may be changed by Bobo at any time in Bobo’s sole discretion. Any updates to the Bobo Privacy Policy will be posted on this page so that you are always aware of what information Bobo collects, how it is used, and under what circumstances it will be disclosed. Continued use of the Bobo Website following the posting of the change notice or an updated Privacy Policy will constitute binding acceptance of those changes.

Bobo Ladders LLC Privacy Policy

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